CSEN 909 Human Computer Interaction (Elective for MET)

Course Information

Abstract

  • Every technology has two components that determine its success in the continuously changing global market place: the degree of innovation and the degree to which it makes sense to its customers and users.

    Pressing iron letters on paper, putting a steam machine on wheels, transforming air waves into electrical waves, connecting super computers worldwide, using social cues to determine the importance of information – All of these have been great and disruptive technological innovations. Their big breakthrough, however, evolved when they were adapted to peoples´ characteristics, needs and contexts. In turn, the prior knowledge of peoples´ reality leads to a more successful process of innovation.

    As a consequence, this Human-Computer Interaction course is taught as a combination of social and computer science to understand peoples´ lives before any technological development takes place. It is not a technology course. Any technological knowledge that might be needed for the group projects is expected to be self-taught.

    In sum, this course teaches you to look at technology from the human perspective – a qualification highly valued by companies worldwide.

Outline

    • Qualitative user research
    • Task analysis
    • Prototyping
    • Design approaches and principles
    • Qualitative evaluation methods
    • Quantitative evaluation methods
    • Design quantified
    • HCI in organizations
    • Current and future research topics in HCI

Objectives

    • Understand the value of user research for systems development
    • Be familiar with the most important qualitative and quantitative user research methodologies
    • Select and apply user research methodologies according to the knowledge to be acquired
    • Create and refine user interface prototypes at different fidelity levels
    • Convert user research insights to user interface improvements
    • Identification of user interface flaws and recommend corresponding improvements
    • Plan, conduct and analyze formative and summative usability testing
    • Clear understanding of the role HCI plays in nowadays organizations

Textbooks

  • There is no mandatory text book for this course. There will be essential and recommended readings given in time for the lecture. The material will be announced in the prior lectures and posted online.

    A general recommendation for the interested students would be the books

    “Understanding Your Users” by Catherine Courage and Kathy Baxter,

    “Measuring the User Experience” by Tom Tullis and Bill Albert

    “Usability Engineering” by Jakob Nielson

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